1. What types of luxury bags do you offer?
We offer a wide variety of luxury bags, including handbags, clutches, crossbody bags, totes, and backpacks. Our collection features designs from top brands and designers, ensuring that you have access to the latest trends and timeless classics.
2. Do you provide next-day delivery across the UAE?
Yes, we provide next-day delivery across the UAE for all orders placed before our cutoff time. Please note that orders placed after the cutoff time or on weekends may be processed on the next business day.
3. What are your payment options?
We offer multiple payment options for your convenience, including:
- Cash on delivery
- Bank transfer
Please choose the method that best suits your needs at checkout.
4. What is your return and exchange policy?
We do not offer returns or refunds. However, we provide an exchange option for items that are in their original condition and packaging. If you wish to exchange a product, please contact our customer service within 7 days of receiving your order.
5. How do I know if a bag is in stock?
Our website reflects real-time inventory levels. If a bag is out of stock, it will be indicated on the product page. You can also sign up for notifications to be alerted when the item is back in stock.
6. Are all the bags on your site authentic?
Yes, all bags sold by Super Amore Bags are 100% authentic and sourced directly from the brands or authorized distributors. We guarantee the authenticity of every product we sell.
7. How do I track my order?
Once your order is shipped, you will receive an email with your tracking information. You can use this information to track your order through our website or the courier’s website.
8. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request.
9. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or exchange and cover any shipping costs associated with the issue.
10. Do you offer gift wrapping or personalized messages?
Yes, we offer gift wrapping and the option to include a personalized message with your order. You can select these options at checkout for an additional fee.
11. How can I contact customer service?
You can contact our customer service team via email at info@superamorebags.com or by phone at +971568186999 Our team is available to assist you with any questions or concerns you may have.